Delete your MapsTrack account
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You can delete your account and all its data at any time, from the app or by email.
From the app (immediate)
Open the Profile tab, tap Delete my account, then confirm with Delete permanently. Deletion happens right away.
By email
If you no longer have the app, write to support@mapstrack.app from your account’s Google address. No ID document is needed. We delete the account within one month and confirm by email.
What is deleted
- your profile and settings;
- all your synced photos, their view history and your recaps;
- your notification identifiers;
- your Street View authorisation, first revoked with Google, then destroyed;
- your MapsTrack sign-in account.
What is not affected
- Your photos on Google Maps. They stay online in your Google account. MapsTrack never changed them.
- Your Google account, which isn’t ours. You can check that MapsTrack no longer has access in your Google account settings.
What we keep for a while
- server logs, erased after 30 days;
- the database’s recovery history, erased after 7 days;
- emails exchanged with you, for 3 years after our last exchange.
More details in the privacy policy.